Measure loyalty after delivery: a Net Promoter Score survey that reveals how likely clients are to recommend you and what to improve next.
Quick answer
Measure loyalty after delivery: a Net Promoter Score survey that reveals how likely clients are to recommend you and what to improve next.
The Photography Client NPS Survey measures loyalty with the standard 0-10 Net Promoter Score question, then asks why. It tells photographers and studios how likely clients are to recommend them and where to improve, and each response is captured and tallyable. Short, structured and easy to send after delivery.
Sample form preview (fillable once the app is published).
Everything you need to run this template.
From copy to deliverable in four steps.
Copy the form and its scoring, report and branding settings into your FormLM workspace — free.
Tune 1–10 recommend score, Reason-for-score field and Praise and improvement prompts so the template reflects how photographers tracking loyalty actually works.
Send the link or QR; every response is captured automatically.
Bring the collected 1–10 recommend score into your day — export, follow up or hand off without a phone call.
Pick your role — see how it fits your workflow.
Get the NPS number and the "why" behind it in one short survey.
Segment promoters and detractors by shoot type.
Collect verbatim praise you can quote in ads.
What makes this template work as a professional deliverable.
A preview of the real questions the client will answer, collected into your workspace as one structured brief.