Track Net Promoter Score after every engagement — the 0–10 recommend question plus satisfaction and verbatim follow-ups. A free, customizable NPS template.
Quick answer
A free NPS Survey — the classic 0–10 likelihood-to-recommend question alongside overall satisfaction and open follow-ups, so you get the score and the why behind it.
NPS without the verbatims is just a number. This template pairs the 0–10 question with "what worked" and "what could be improved" — promoters tell you your differentiator, detractors tell you your leak.
Send at handover and quarterly; responses build a trend line in your dashboard, and the open answers give you the case-study language and fix lists in one place.
Seven quick facts about the NPS Survey before you use it.
| Template | NPS Survey |
|---|---|
| Category | Freelance & Project |
| Format | 0–10 recommendation score plus open follow-ups |
| Time to complete | About 5 minutes |
| What you get | A loyalty score with trended responses you can track in one dashboard |
| Best for | Freelancers measuring client willingness to recommend |
| Cost | Free to copy, customize and reuse on FormLM |
Preview the NPS survey before you make it yours.
The six-question core, ready to customize.
From copy to deliverable in four steps.
Copy the form with its fields, options and branding settings into your FormLM workspace — free.
Adjust fields, options and dimensions to fit how service providers and growth teams actually work.
Send the link or QR; every response is captured automatically.
Export or review the collected responses at any time.
Pick your role — see how it fits your workflow.
Know which clients would refer you — and which quietly won’t.
One loyalty benchmark across all client relationships.
Segment promoters for referrals, chase detractor themes — free.
What makes this template work as a professional deliverable.
A preview of the real questions — add industry-specific drivers as needed.
