Free therapy satisfaction survey — scheduling, admin, space and the relationship rated apart, so practices know which complaints are theirs to fix.
Quick answer
Free therapy satisfaction survey — scheduling, admin, space and the relationship rated apart, so practices know which complaints are theirs to fix.
Disclaimer: this survey collects client experience feedback for practice improvement. It is not a clinical measure; serious concerns should follow your complaints and safeguarding procedures.
Content note: rating areas are illustrative — set the sections to match your service.
Clients conflate logistics with therapy — a hard-to-book week becomes a worse rating of the work itself. This survey separates the two: scheduling, admin and session practicalities rated apart from the therapeutic relationship, capped with return and recommend intentions. Practices learn which complaints are reception's and which are everyone's.
Fillable sample survey preview (live once the app is published).
The service, therapist and outcome satisfaction dimensions.
Scheduling, admin, space and tools scored apart.
Therapy quality separated from logistics.
Return and recommend intentions measured.
Aggregates across clients and months.
From copy to a satisfaction reading in four steps.
Import the survey into your workspace — free.
At milestones or course end.
Four minutes, anonymous if preferred.
Act on the lowest-rated area and re-measure.
Who runs it — practices closing the feedback loop.
Know whether logistics or therapy drives complaints.
One satisfaction standard across locations.
Trend evidence for funding and partner reports.
What makes this satisfaction survey worth a client's minute.
A preview of the real items — adapt to your service areas.