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🍽️ Hospitality & Retail

Free Pre-Arrival Guest Quiz Template

A short pre-arrival quiz that scores guest preferences, trip purpose and service needs into a personalization brief before check-in.

Quiz
~3 min
Personalization
Live Preview

Quick answer

A short pre-arrival quiz that scores guest preferences, trip purpose and service needs into a personalization brief before check-in.

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About this template

Guest preferences change per trip — a business stay and a family weekend are different guests in the same profile. This short quiz scores trip purpose, service appetite, dietary flags and personalization preferences on arrival, and generates a per-stay brief so the desk and the kitchen work from a real profile, not a stale one from three years ago.

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Live Preview

Sample form and AI report preview (fillable once the app is published).

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Fill it in to see how responses flow.
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Sample AI report with scoring visuals and recommendations, printable as a PDF.
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What's Included

Everything you need to run this template.

1

Per-stay profile

Preferences are captured for this trip, not the last one.

2

Service style calibrated

The desk reads appetite before greeting, not during.

3

Dietary ready

Kitchen flags and menu changes prepared in advance.

4

Personalization brief

One page tells the team how to make this stay theirs.

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How It Works

From copy to deliverable in four steps.

1

Use this template

Copy and set preferences to your service model.

2

Send on booking

Attach the quiz to the confirmation email.

3

Guest answers fast

A short, scored quiz arrives as a real brief.

4

Deliver on arrival

Desk and kitchen serve from the same per-stay profile.

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Who Is This For

Pick your role — see how it fits your workflow.

1

Boutique hotels

Turn one-size-fits-all service into per-stay briefs.

2

Resort operators

Personalize long-stay and repeat-guest experiences.

3

Serviced apartments

Read guest appetite before the first interaction.

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Key Features

What makes this template work as a professional deliverable.

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Sample Questions Inside

A preview of real questions — the full version adds scoring and a personalized report per respondent.

  1. Trip purpose: business / leisure / family / celebration
  2. Preferred style: quick / attentive / hands-off
  3. Dietary needs and allergies
  4. Accessibility and mobility needs
  5. Room and floor preference
  6. On-property appetite (dining, spa, gym, tours)
  7. Anything we should surprise you with? (open)
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Frequently Asked Questions

How is this different from a needs intake?
A needs form captures constraints; this quiz scores appetite, so the team knows how much service this guest wants.
Does it generate a report?
Yes — answers are scored across dimensions and delivered as a printable AI PDF brief per stay.
Is it free?
Yes. Copy it into your FormLM workspace and reuse per arrival.
Can we re-use answers?
Yes — but per-stay preferences change; refresh each trip.
What if a guest skips it?
Desk uses defaults from the profile; the quiz's value shows up in the stays that do fill it.

Know the guest before check-in

Trip purpose, service appetite and preferences scored into a per-stay brief — copy the quiz free.