🍽️ Hospitality & Retail

Free Hospitality & Retail Form Templates

Browse free hospitality & retail templates for restaurants, retailers and hotels — forms, assessments and AI reports you can customize and use today.

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Fifty templates for restaurants, hotels and retail teams — reservations and banquets, guest requests and check-in, housekeeping and safety checklists, feedback, NPS and mystery surveys, staff exams and certificates.

Start with the busiest entries: guest feedback form, special-request intake and housekeeping requests — every template copies into your FormLM workspace free and adapts per property.

Hospitality & Retail

Table Booking Form

A reservation intake for restaurants — party size, date, occasion and dietary notes arrive before the phone ever rings, so service starts prepared.

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Hospitality & Retail

Service Recovery Form

A guest-incident intake for hotels and restaurants — what went wrong, who owns the fix and what recovery is offered, all in one ticket.

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Hospitality & Retail

Catering Order Form

A catering order intake for restaurants and events — headcount, menu, delivery window and payment terms collected before the kitchen starts cooking.

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Hospitality & Retail

In-Room Service Log

An in-room service request log — amenity restock, technology help, minibar and housekeeping asks captured per room and per shift.

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Hospitality & Retail

Restaurant Reservation

A restaurant reservation form that captures party size, timing, occasion and waitlist consent — so the floor plan and the waitlist stay honest.

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Hospitality & Retail

Front Desk Form

Front-desk service request form — guests submit asks for keys, luggage, taxis, late checkout and messages, and the desk triages from one queue.

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Hospitality & Retail

Salon Booking Form

A salon, spa and studio booking intake that captures stylist, service, timing and consent notes so appointments start with the right brief.

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Hospitality & Retail

Guest Feedback Form

Open-ended guest feedback for hotels and venues — structured prompts, sentiment routing and publish consent in one submission.

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Hospitality & Retail

Dining CSAT Survey

Restaurant CSAT survey — food, service, ambience and value scored per visit, so the kitchen and floor each get a number to work with.

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Hospitality & Retail

Concierge Request Form

A concierge request intake for hotels — reservations, transport, tours and special asks captured with room, timing and follow-up preference.

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Hospitality & Retail

CSAT Questionnaire

Guest satisfaction questionnaire (CSAT) for a single visit or event — quick, focused and structured, so scores actually compare.

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Hospitality & Retail

Maintenance Tracker

Facilities and maintenance request tracker for hotels and venues — issue, urgency, owner and status captured, so repairs actually close.

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Hospitality & Retail

Special Request Form

Guest special-request intake for celebrations, surprises and personal touches — couples, families and event hosts get service planned in advance.

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Hospitality & Retail

NPS Hotel Survey

Net Promoter Score survey for hotels and hospitality brands — the recommend question, a follow-up verbatim and a segment you can act on.

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Hospitality & Retail

Newsletter Sign-Up

Hospitality newsletter sign-up that captures contact, interest and consent so the email you send is the one your guests want to open.

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Hospitality & Retail

Room Service Order Form

In-room dining order intake — menu items, timing, allergens and delivery channel captured so the kitchen and the runner actually coordinate.

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Hospitality & Retail

Campaign Request Form

An internal marketing request form for hospitality teams — campaign goal, dates, budget, assets and approvals collected in one ticket.

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Hospitality & Retail

Post-Stay Survey

A structured post-stay guest survey for hotels — arrival, room, service, dining and value scored, with verbatim highlights preserved.

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Hospitality & Retail

Vendor Application

A structured intake for suppliers, caterers and service vendors — capabilities, insurance and pricing captured in one form.

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Hospitality & Retail

Banquet Booking Form

Banquet and catering booking intake for event venues — headcount, menu, A/V and service windows captured on one request.

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Hospitality & Retail

Room Inspection Log

A hotel room inspection checklist — condition, amenities, cleanliness and defects scored per room, ready for housekeeping and engineering.

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Hospitality & Retail

Kitchen Safety Check

A shift-by-shift kitchen safety checklist — temperatures, hygiene, equipment and hazards captured with a signature at the end of every service.

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Hospitality & Retail

Guest Review Form

A structured review capture for hotels and restaurants — prompts for specifics, consent to publish and routing to the right platform.

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Hospitality & Retail

Housekeeping Request

Housekeeping request intake — extra towels, turndown, laundry and light repairs captured with room, timing and status so turnovers keep pace.

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Hospitality & Retail

Retail Support Request

Customer support intake for retail and hospitality shops — order number, issue category, photo and preferred contact route every ticket to the right person.

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Hospitality & Retail

Hospitality Health Check

A hospitality business health check that scores service, product, ambience, value and loyalty, then generates a printable AI PDF report.

AI ReportScored
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Hospitality & Retail

Guest Persona Quiz

A guest persona quiz that segments your visitors by trip purpose, spending style and service appetite into a real marketing brief.

AI ReportScored
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Hospitality & Retail

Service Quality Review

A hospitality service quality review — staff behaviors, greeting, timing and recovery scored across the shifts that actually serve guests.

AI ReportScored
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Hospitality & Retail

Front-Line Skills Audit

A front-line staff skills audit that scores greeting, upsell, product knowledge and conflict handling across every team member.

AI ReportScored
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Hospitality & Retail

Hotel Guest Survey

Hotel guest satisfaction survey — rooms, staff, F&B and facilities scored, with drivers of satisfaction ranked for action.

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Hospitality & Retail

Wedding Sign-Up Form

A guest registration form for weddings and receptions — capture meal choice, plus-ones, song requests and travel notes so the venue plan matches reality.

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Hospitality & Retail

Loyalty Sign-Up Form

Guest loyalty program registration for hotels and restaurants — capture identity, preferences and consent so repeat visits actually earn.

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Hospitality & Retail

Hotel Event Sign-Up

Conference and retreat registration for hotels — delegate count, room block, catering and arrival details land in one operational file.

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Hospitality & Retail

Guest Check-In Form

Pre-arrival check-in form for hotels — ID details, arrival time, preferences and signature collected before the guest reaches the desk.

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Hospitality & Retail

Supplier Register

Approved supplier registration for hospitality procurement — company, banking, insurance and delivery terms collected once, ready to reorder.

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Hospitality & Retail

Hospitality Job Applicant

A front-of-house and kitchen hiring application that captures role, availability, certifications and references so managers can shortlist in one sitting.

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Hospitality & Retail

Staff Onboarding Sign-Up

New-hire onboarding registration for hospitality teams — personal details, shift preference, certifications and training baseline collected pre-shift.

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Hospitality & Retail

Pre-Arrival Guest Quiz

A short pre-arrival quiz that scores guest preferences, trip purpose and service needs into a personalization brief before check-in.

AI ReportScored
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Hospitality & Retail

Food Handler Exam

A food safety handler certification exam — scored, pass-mark enforced and a printable certificate issued for every kitchen and floor hire.

AI ReportScored
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Hospitality & Retail

Service Cert Exam

A hospitality service excellence certificate exam — greeting, upsell, complaint handling and closing scored for every team member.

AI ReportScored
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Hospitality & Retail

Dining Feedback Form

Restaurant table feedback — course ratings, service notes and revisit intent captured at the table before the guest leaves.

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Hospitality & Retail

Guest Needs Intake

A guest-needs intake for hotels, resorts and event hosts — accessibility, dietary, comfort and service requirements collected in one profile.

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Hospitality & Retail

Spa Appointment Form

Spa and wellness appointment request — therapist preference, treatment path, health notes and consent captured before the client arrives.

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Hospitality & Retail

Guest Data Consent

Guest data consent form for hotels and events — capture what you may store, share and use, with a timestamped signature per stay.

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Hospitality & Retail

Amenity Access Form

Registration for spa, gym, pool and lounge access — booking windows, health notes and rules acknowledgment collected before the first visit.

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Hospitality & Retail

Booking Confirmation

Hotel or restaurant booking confirmation — guests verify details, share preferences and acknowledge terms before the reservation is finalized.

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Hospitality & Retail

Event RSVP Confirm

Post-registration RSVP confirmation for events and workshops — attendees verify attendance, session picks and any late changes in one click.

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Hospitality & Retail

Compliance Consent

A team-facing compliance sign-off log — policies read, terms accepted and version captured, so audits stop hunting for signatures.

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Hospitality & Retail

Ops Maturity Score

A hospitality operations maturity assessment that scores booking, service, staffing, tech and finance — with a report on the next level up.

AI ReportScored
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Hospitality & Retail

Trade Show Sign-Up

Booth visitor registration for trade shows and expos — company, role, interest and follow-up consent captured on a tablet at the stand.

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Frequently asked questions

Are these hospitality templates free?

Yes — any form or assessment on this page copies into your FormLM workspace at no cost and can be reused per property or season.

What is the difference between a request form and an inspection checklist?

Request forms are submitted by guests or staff one item at a time (housekeeping, concierge, front desk); checklists are completed by your team room by room or shift by shift, with photos and pass or fail notes.

Can assessments produce reports for franchise audits?

Assessment-type templates score answers automatically and return a printable AI report PDF you can share with store managers.

Can one workspace run several properties?

Duplicate the template per hotel, restaurant or store so responses never mix, and export each property separately.