Free Maintenance Tracker Template
Facilities and maintenance request tracker for hotels and venues — issue, urgency, owner and status captured, so repairs actually close.
Quick answer
Facilities and maintenance request tracker for hotels and venues — issue, urgency, owner and status captured, so repairs actually close.
About this template
Hotels run on the small things — a wobbly handle, a leaking tap, a flickering bulb — and lose them the moment they become a hallway conversation. This tracker turns every reported issue into a structured ticket: room, category, urgency, photo and owner, with status updates from open to closed. Engineering prioritizes real work, and the GM can see what has been open longer than a week.
Live Preview
Sample form preview (fillable once the app is published).
What's Included
Everything you need to run this template.
Tickets close
Every issue has an owner and a status, so nothing stays quietly open.
Priority by impact
Severity tags sort guest-facing issues above cosmetic ones.
Photo evidence
The engineer sees the fault before walking to the room.
Aging report
Open tickets older than a week surface in one export.
How It Works
From copy to deliverable in four steps.
Use this template
Copy and set categories to your property.
Staff and guests report
QR in staff areas and in-room tablets feed the same log.
Dispatch owners
Severity and category route the ticket to the right team.
Close and report
Status updates and aging give engineering a real queue.
Who Is This For
Pick your role — see how it fits your workflow.
Chief engineers
Prioritize work from an actual queue, not hallway requests.
Property GMs
See what has been open longer than the guest stayed.
Facility coordinators
Hand off to external contractors with structured detail.
Key Features
What makes this template work as a professional deliverable.
- Issue category and severity
- Room or area location
- Photo evidence field
- Owner and dispatch routing
- Status transitions captured
- Customizable fields
Sample Questions Inside
A preview of real questions — responses land as structured records once the form is live.
- Date and reporter
- Room or public area
- Category (plumbing, electrical, HVAC, furniture, other)
- Severity (safety, guest-facing, back-of-house)
- Description and photo
- Assign to (engineering, external, housekeeping)
- Status updates until closed