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🍽️ Hospitality & Retail

Free Guest Persona Quiz Template

A guest persona quiz that segments your visitors by trip purpose, spending style and service appetite into a real marketing brief.

Assessment
~6 min
Segmentation
Live Preview

Quick answer

A guest persona quiz that segments your visitors by trip purpose, spending style and service appetite into a real marketing brief.

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About this template

'Everyone' is not a customer segment. This quiz scores guests across trip purpose, spending style, service appetite, channel and loyalty signals, then produces a per-respondent persona — the family weekend, the solo business, the celebration couple — so marketing writes one message to one person, not a compromise for everyone.

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Live Preview

Sample form and AI report preview (fillable once the app is published).

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Fill it in to see how responses flow.
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Sample AI report with scoring visuals and recommendations, printable as a PDF.
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What's Included

Everything you need to run this template.

1

Six-signal scoring

Trip purpose, party, spending, channel, service and loyalty combined.

2

Named personas

Each guest lands in a segment you can talk to.

3

AI report per respondent

A printable PDF captures the profile for marketing.

4

Comparable across visits

Trends show which persona is growing.

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How It Works

From copy to deliverable in four steps.

1

Use this template

Copy and set the six signals to your operation.

2

Ask post-stay

A short quiz after checkout earns a response.

3

Personas emerge

Every guest scores into a segment, not a mean.

4

Market to each

Write one campaign per growing persona.

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Who Is This For

Pick your role — see how it fits your workflow.

1

Independent operators

Understand which guests you actually serve.

2

Marketing leads

Segment your email lists by real behavior.

3

Property groups

Compare persona mix across sites and seasons.

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Key Features

What makes this template work as a professional deliverable.

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Sample Questions Inside

A preview of real questions — the full version adds scoring and a personalized report per respondent.

  1. Why did you visit? (business, leisure, family, celebration, other)
  2. Who did you visit with? (solo, partner, kids, group)
  3. Spending style (value, comfortable, treat myself)
  4. Preferred booking channel (direct, OTA, phone, walk-in)
  5. Service appetite (quick, standard, attentive, hands-off)
  6. Would you return? (yes / maybe / no)
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Frequently Asked Questions

How many personas should we have?
Three to five is workable in most hospitality; more segments and marketing stops being able to write for each.
Does this generate a report?
Yes — every response is scored into a persona and delivered as an AI PDF.
Is it free?
Yes. Copy it into your FormLM workspace and reuse per season.
Can we compare across properties?
Same signals across sites make exports directly comparable.
What if signals conflict?
The report shows where a guest is between two personas; that is usually your growth edge.

Talk to one guest at a time

Trip, party, spend, channel and loyalty scored into named personas — copy the quiz free.