Free Housekeeping Request Template
Housekeeping request intake — extra towels, turndown, laundry and light repairs captured with room, timing and status so turnovers keep pace.
Quick answer
Housekeeping request intake — extra towels, turndown, laundry and light repairs captured with room, timing and status so turnovers keep pace.
About this template
Housekeeping teams juggle three queues at once: scheduled turnovers, in-stay requests and light repairs the guest just noticed. This intake form puts them all in one place — room, request type, timing preference and status — so the houseperson's route actually matches the room's real needs, and a missing towel is not solved by three phone calls.
Live Preview
Sample form preview (fillable once the app is published).
What's Included
Everything you need to run this template.
One routing source
Housekeeping prioritizes the route from real requests, not phone messages.
Timing respected
Preferred windows mean a 9pm turndown is not delivered at 7am.
Knock policy honored
Guest-contact preferences are captured per request.
Light repairs flagged
Small defects route to engineering from the same form.
How It Works
From copy to deliverable in four steps.
Use this template
Copy and set request categories to your standard.
In-room QR
Guests submit requests from the room or the app.
Housekeeping routes
The floor attendant sees every open ticket on their block.
Close and log
Every completion is timestamped; unresolved items hand over.
Who Is This For
Pick your role — see how it fits your workflow.
Executive housekeepers
Cut phone interruptions and re-routed carts.
Boutique hotels
Give a two-person team the routing of a floor attendant.
Resort operators
Standardize housekeeping requests across villas and rooms.
Key Features
What makes this template work as a professional deliverable.
- Room and floor routing
- Request type (turndown, extras, laundry, light repair)
- Preferred time window
- Guest-contact permission
- Status from open to done
- Customizable fields
Sample Questions Inside
A preview of real questions — responses land as structured records once the form is live.
- Room number and floor
- Request type (extra towels, turndown, laundry, light repair, other)
- Preferred time window
- Guest-contact allowed? (knock, no, WhatsApp)
- Details or brand of amenity
- Completed by and time